Q. CAN I GET E-MAIL WITH MY WEBSITE?

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

Q. CAN YOU PROVIDE ALL OF OUR WEB DESIGN AND HOSTING SERVICES?

Yes - we are your one stop company to provide all your web services and fully backed by GoDaddy. No more not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Q. WILL EVERYONE SEE MY WEB SITE THE SAME?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Q. AM I TIED INTO THE BRAND AFFECT FOR ANY SITE MAINTENANCE OR UPDATES I WISH TO DO ONCE MY WEBSITE IS DESIGNED?

No - once your website is designed, it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.

Q. I HEAR THAT THERE ARE HIDDEN COSTS ASSOCIATED WITH WEB DESIGN SERVICES. IS THIS TRUE?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q. IF I CHOOSE A JOOMLA CONTENT MANAGEMENT SYSTEM - CAN I BE SURE THAT MY WEBPAGES ARE "SEARCH ENGINE FRIENDLY"?

Yes with Joomla CMS Systems, all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use, effective and intuitive.

Q. I RUN A SMALL/MEDIUM SIZE BUSINESS AND WANT AN ONLINE PRESENCE TO PROMOTE MY BUSINESS IN A PROFESSIONAL MANNER TO NEW CUSTOMERS AND TO PROVIDE A MORE PROFESSIONAL IMAGE TO EXISTING CUSTOMERS. WHAT DO I NEED TO ACHIEVE THIS?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

Q. WILL MY WEBSITE DESIGN BE "SEARCH ENGINE" FRIENDLY?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time, as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Q. IN WHAT FORMAT SHOULD I SUPPLY WORDS AND PHOTOGRAPHS ABOUT MY BUSINESS FOR MY NEW WEBSITE?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

Q. DO I HAVE TO KEEP MY WEBSITE WITH YOU FOREVER, OR CAN I MOVE IT TO ANOTHER SUPPLIER TO HOST IT IF I WISH?

You may move your website to another web hosting service at any time. We set the account up in your name so that you would have access to it at any time.

Q. CAN I SEE HOW MANY VISITORS I'VE HAD TO MY WEBSITE?

Yes, we setup Google Analytics, a web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

Q. DO I NEED TO INSTALL ANY SOFTWARE?

No.

Q. WHY SHOULD I HIRE A WEBSITE DESIGN PROFESSIONAL?

We all know someone who designs web sites as a hobby – your nephew, a friend, a co-worker. This also explains why there are so many poorly designed web sites – or “all lookalike” – commercial template type of design. Some “designers” don’t even bother to change the original photos…

Let’s say you hire your nephew or an employee’s relative who “creates websites in her spare time”. The Result: Your website does not have the professional look that shows in your other marketing campaign so the first impression could be negative. Your site might be hard for web site visitors to navigate, the pages might take too long to load, or it could be just…plain boring, causing people to leave your website without contacting you.

From their first impression, website visitors do not take your business seriously and they choose to take their business to your competitor.

Web Design is a unique design medium and requires extensive knowledge in designing graphics and page layout for the Internet.

The Internet is VISUAL! You have 4 seconds to grab your visitor’s attention. You miss with a poor design, your client is gone!

Q. HOW DO I CHOOSE A WEB DESIGNER?

The best way to familiarize yourself with a web designer is to spend time at their own business website. As you review the work of a web design company, ask yourself:

  • Do their links work throughout their own site?
    Are the graphical images and photos they’re using in focus and in color?
    Is the idea behind their web design original or does it look like a template?
    Can you view the web designer’s client list or portfolio? Do they come up in Google if you enter a search: ex – Maine Website Design – are they TOP TEN in Google? or at least, on the 2 first pages of Google? If they cannot be found with a basic search relative to their content, then your website will never be found either!
    Marketing skills… you certainly want to make sure your web designer has those skills!

Q. WHO OWNS THE WEBSITE ONCE THE WEBSITE DESIGN IS COMPLETED?

The website belongs to you – 100%

Q. WHAT IF I DO NOT LIKE THE DESIGN?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Q. DO YOU DISPLAY ANY BANNERS OR POP-UP ADS ON MY WEBSITE?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Q. DO YOU REDESIGN EXISTING WEBSITES?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date? We can redesign your website to take advantage of the latest web technologies

Q. I ALREADY HAVE A WEBSITE AND I NEED IT UPDATING, CAN YOU HELP ME?

Yes, we would be happy to look at your existing website and give you a quote for updating it.

Q. HOW MANY PAGES CAN I HAVE ON MY WEB SITE?

As many as you would like. From a search engines point a view - The more the better!

Q. ONCE MY WEBSITE DESIGN IS COMPLETED - WHAT AFTERSALES SERVICE DO YOU OFFER?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website needs never get out of date.

Q. WHEN CAN I UPDATE MY WEBSITE CONTENT?

You can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish.

Q. HOW LONG WILL IT TAKE FOR MY WEB SITE TO BE DESIGNED?

The timescale of a website design project is often dictated by the client, but typically ranges from 4-8 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.